1. IDENTIFICACIÓN
Identity: Hotel Maria Cristina ( from now on, Hotel Maria Cristina)
Address: Rio Lerma 31 Suburb. Cuauhtemoc, Mexico City.
Email address: proteccióndedatos@hotelmariacristina.com.mx
Phone: 57031212
Indicating the referencia “Data protection officer”
By accepting this Privacy Policy, the user is informed and give their free consent,informed, specified and unequivocal, so that the personal data that they facilitated through the web site located at URL www.hotelmariacristina.com.mx ( onwards,the “Web site“) be treated by HOTEL MARIA CRISTINA as well as the data derived from their browsing and those other data that they may provide in the future to HOTEL MARIA CRISTINA. The user must carefully read with this Privacy Policy, which has been drafted claerly and simply, to facilitate understanding, freely and voluntarily determining if they wish ease their personal data to HOTEL MARIA CRISTINA.
The data requested in the forms of the Website are generally compulsory (unless the opposite is specified in the required field) to fulfill the established purposes.Therefore, if they are not provided or are not provided correctly, they will not be able to attend them, notwithstanding that they can freely view the content of the website.
The personal data that eases through the Web Site will be treated by HOTEL MARIA CRISTINA according the following purposes:
- Data facilitated for making reservations, both through the website and the contact center (email or chat) to making individual or groupal reservations:
– Manage the realization of the reservations requested by the user
– Sending confirmation or documentation of the reservation made
– In the event of giving consent, the sending of commercial communications by HOTEL MARIA CRISTINA
– Carry out analysis on the use of the Website and check the preferences and behavior of users.
2.Data provided to register as a registered user in HOTEL MARIA CRISTINA
– Manage their registration or cancellation request within the modality chosen by the user.
– Verify that the user meets the requirements to register within the selected modality, provided that HOTEL MARIA CRISTINA, whenever it deemsin convenient.
–Processing and response to possible information requests made by the user.
–Search for promotions that fit the needs that the user selects.
– For the sending of personalized commercial communications by HOTEL MARIA CRISTINA
– Carry out analysis on the use of the Website and check the preferences and behavior of users.
- Data provided through the form
– Manage contact requests and user information through the channels provided for this on the websites of HOTEL MARIA CRISTINA.
– Managment of the petition raised
– Carry out analysis on the use of the Website and check the preferences and behavior of users.
4. Data provided for blog posts owned by HOTEL MARIA CRISTINA:
– Manage the publication of their comments on the Website.
– Manage subscription and / or unsubscribe to the Blog Newsletter at the user’s request
– Carry out analysis on the use of the Website and check the preferences and behavior of users
– In the event that this is necessary, perform a control of the content of user comments and, where appropriate, delete those whose content does not comply with the conditions applicable to this Website at the discretion of HOTEL MARIA CRISTINA.
- Information provided for the modification and cancellation of reservations:
– Manage the requests of modification or cancellation of their reservation requests by the user to HOTEL MARIA CRISTINA
– Send the answer to the request made to HOTEL MARIA CRISTINA.
– Sending personalized commercial communications through email or equivalent means, about offers and services related to the Program, unless you object to said treatment.
– Manage contact requests and user information through the channels provided for this on the websites of HOTEL MARIA CRISTINA.
– Carry out analysis on the use of the Website and check the preferences and behavior of users
– Sending the reminder of the reservation not completed by the user or, where appropriate, of the searches made by the user
–Carry out analysis on the use of the Website and check the preferences and behavior of users
HOTEL MARIA CRISTINA will process the following categories of user data:
1. Data provided for making reservations, both through the Website and Contact center (email or chat) for individual or group and room reservations:
– Identification data: name, last name, nacionality.
– Contact data: email address, phone numer.
– Transaction data of goods and services in HOTEL MARIA CRISTINA: Products and services purchased or in which you show interest.
– Stay preferences.
– Other data: data provided by the interested parties in the open fields or through the call made
– Navigation data.
2. Data provided to register as a registered user in HOTEL MARIA CRISTINA:
– Identification data: name, last name and nacionality.
– Contact data: email address, phone numer.
– User and / or owner identification codes or keys.
–Detailed employment data: profession, sector.
3. Provided data to the modification and cancellation for the reservations::
– Identification data: name, last name, address, nacionality.
– Contact data: email address, phone numer.
– Other data: data provided by the interested parties in the open fields of the forms provided on the Website or in the attached documents.
– Navigation data.
- Provided data for the Newsletter sending:
– Identification data: name, surname, address, nationality.
– Contact details: country of residence, email address.
– Language personal data.
5. Data provided in the contact forms and website
– – Identification data: name, surname, address, nationality..
– – Contact details: email address, telephone number.
– – Other data: data provided by the interested parties in the open fields of the forms provided on the Website or in the attached documents.
– Navigation data.
– Contact details: address and email
In the event that the user provides data from third parties, he declares to have their consent and agrees to transfer the information contained in the Privacy Policy, exempting HOTEL MARIA CRISTINA from any responsibility in this regard.However, HOTEL MARIA CRISTINA may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.
- ¿CUÁL ES LA LEGITIMACIÓN DEL TRATAMIENTO DE LOS DATOS DEL USUARIO?
The legitimacy of the treatment of your personal data will be the following::
To make reservations, both through the Website and through the Contact center (call center, email or chat) for individual or group and room reservations: the execution of the contract between the parties.. For the execution of analysis on the use of the web, the legitimate interest of HOTEL MARIA CRISTINAHOTEL MARIA CRISTINA
For the management of registration as a registered user: in the requested consent and, in the cases of verification of compliance with the conditions by the user, as well as for the execution of analysis on the use of the web, the legitimate interest of HOTEL MARIA CRISTINA. However, if you withdraw your consent, this will not affect the lawfulness of the treatments carried out previously.
For the page form: cart recovery: in the consent that is requested and that you can withdraw at any time.However, if you withdraw your consent, this will not affect the lawfulness of the treatments carried out previously.For the execution of analysis on the use of the web, the legitimate interest of HOTEL MARIA CRISTINA
For the management and publication of the comments or publications sent by users in the Blogs owned by HOTEL MARIA CRISTINA in the consent given by the user and, in the event of execution of analysis of the Website, check the preferences and behaviors of users. , as well as to control the content of the comments, legitimate interest of HOTEL MARIA CRISTINA.In case of withdrawing your consent to the treatment of publication of the comments, it will be removed by HOTEL MARIA CRISTINA from the Website.
For the modification and / or cancellation of your reservation in the execution of the contract between the parties.For the execution of analysis on the use of the web, the legitimate interest of HOTEL MARIA CRISTINA.
For sending the Newsletter: in the consent given by the user.
- WITH WHICH RECIPIENTS WILL THE USER’S DATA BE SHAR
